Our process starts by first getting in contact with us at our office, we can be reached by phone at 928-282-4794, by emailing firstname.lastname@example.org or contacting us through our website. Our office staff will schedule an appointment with our estimator to come to your home or business to evaluate your roofing needs. All estimates and inspections are performed free of charge.
When our estimator comes to your home or business, he will take measurements and pictures of your roof. He will then advise you of the best course of action to take to solve any problem that might be occurring which can include maintenance, repair or a full roof replacement. Our estimator typically will have the estimate sent to you within 24 hours of his initial visit.
If you choose Hale’s Roofing for your project, we will have you sign a contract and request a down payment to schedule the project. We accept cash, check or credits cards (Visa and Mastercard have no additional fee) for payment. Our schedule will vary by the type of roof system and whether it is maintenance, a repair or a full roof replacement, this will be communicated to you by our office staff.
Every project we take on is managed by a Foreman and a Project Manager who will be available to answer any questions or concerns that may arise. They will also update you on the progress as the job moves forward. We employ professional craftsmen that will treat your project as if it was theirs.
Once completed, a final inspection will be performed to ensure that the work was successfully completed to what was agreed upon in the contract, and to our high standards. Our office team will then send you the final invoice for the work completed. After we receive the final payment, we will send you the warranty that is outlined in the contract.
We also suggest that you stay in touch with us to have us back for a free annual inspection, if any issues arise in the warranty period, they will be taken care of free of charge. At Hale’s Roofing, 100% customer satisfaction is our number one priority, and we will make every effort to ensure your project runs as smoothly as possible.